Hotel

Kigali Serena Hotel — Preise & Buchung

KN 3 Avenue, Kigali

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Über dieses Hotel

Location Luxurious five-star hotel “Kigali Serena Hotel” is located in Kigali. It boasts a convenient location within 1 km from the historic city center. Hotel features The luxurious on-site restaurant offers a broad variety of international delicacies. Enjoy a refreshing drink in the elegant bar. Wi-Fi is available throughout the property. Guests can store their valuables in the locker. Fitness enthusiasts will appreciate a well-equipped fitness center. There is a swimming pool on site. Relax with a massage at the hotel's spa. Parking is provided on site. Airport shuttle services are offered at a surcharge. If you need to use a fax, scanner or copier, the hotel's business center is at your disposal. Friendly staff at the 24-hour reception will be glad to answer all of your questions. There is a laundry at the hotel. Hotel's friendly staff will be glad to assist its guests with booking tickets or tours. All rooms are non-smoking.

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Ausstattung und Services

Barrierefreiheit

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Beauty-and-wellness

Beauty services (paid separately)
First Aid Kit
Massage (paid separately)
Sauna
Spa (paid separately)
Steam room

Business

Business center
Conference Hall
Event facilities
Fax and copy machine
Meeting and presentation facilities

General

Air conditioning
Currency exchange
Dryer
Elevator/lift
Express check-in/check-out
Fire Extinguisher
Garden
Gift shop
Heating
Newspapers
Reception desk
Security guard
Shopping on site
Smoke-free property
Smoking areas
Television in lobby
Terrace
Ticket assistance

Health-and-safety-measures

Additional measures against COVID-19
Contactless check-in and/or check-out
Extra decontamination measures
Personal protection equipment for guests
Personal protection equipment for staff
Temperature control for guests
Temperature control for staff

Internet

Free Wi-Fi

Kinder

Babysitting and childcare
Children swimming pool
Children's playground

Languages-spoken

English
French
Multi-language staff

Essen und Getränke

Bar
Bottled water
Cafe
Coffee/tea for guests
Diet menu (on request)
Kettle
Kitchen
Restaurant
Snack bar

Parkplatz

Parking
Parking nearby

Haustiere

Pets Not Allowed

Pool-and-beach

Beach/pool towels
Indoor Pool
Outdoor pool
Swimming pool

Recreation

Barbecue grill(s)

Rooms

Bathrobe
Bathtub
Cable TV
Hairdryer
Minibar
Non-smoking rooms
Room service
Shower
Slippers
TV
Toiletries
Wardrobe/Closet

Services-and-amenities

Concierge services
Dry-cleaning (paid separately)
Iron and board
Ironing (paid separately)
Laundry (paid separately)
Luggage storage
Safe-deposit box
Telephone
Wake-up service

Sport

Fitness facilities
Golf course
Gym

Tourist-services

Tour assistance

Transfer

Airport transportation
Car rental (paid separately)

Location on the map

Kigali Serena Hotel
KN 3 Avenue, Kigali

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Hotel policies

Check-in
from 14:00

Check-out
until 11:00

Property policies
Meals Information about the type of meals included in the price is indicated in the rate details. Children and information about extra beds Fee for an extra bed: 150.00 RWF per night. The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room. Transfer Transfer from/to airport available. Cost: 35.00 RWF one way. Extra info Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Kigali Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location. A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.