Hotel

The Ritz-Carlton, Almaty — Preise & Buchung

Esentai Tower, 77/7 Al Farabi Avenue, Almaty

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Über dieses Hotel

Location Here’s the hotel you always dreamed of: hotel «The Ritz-Carlton, Almaty» is located in Almaty. This hotel is located 2 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Botanic Garden, Almaty Central Stadium and Presidential Palace. At the hotel You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna, a steam bath and a spa center. Sports fans will be able to enjoy a fitness center and a gym. The following services are available At the hotel for winter sports fans: a skiing area, an off-site skiing area, a ski transfer and ski passes. You won’t be bored as at the hotel you will find a library and a barbeque area. Tourists who can’t live without swimming will appreciate a pool and an indoor pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a business center. There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. The tour assistance desk of the hotel will help you book an excursion. Pets are welcome here. The staff of the hotel will order a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Russian and French. Room amenities The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a shower, a bathrobe and slippers. The room equipment depends on its category.

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Ausstattung und Services

Barrierefreiheit

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Beauty-and-wellness

Beauty services (paid separately)
First Aid Kit
Massage (paid separately)
Sauna
Spa (paid separately)
Steam room

Business

Business center
Conference Hall
Event facilities
Fax machine
Meeting and presentation facilities

General

24-hour reception
ATM
Air conditioning
All Spaces Non-Smoking (public and private)
Computer
Currency exchange
Elevator/lift
Express check-in/check-out
Fire Extinguisher
Garden
Heating
Newspapers
Pharmacy
Security guard
Shopping on site
Smoke-free property
Television in lobby
Terrace
Ticket assistance

Health-and-safety-measures

Additional measures against COVID-19
Contactless check-in and/or check-out
Extra decontamination measures
Personal protection equipment for guests
Personal protection equipment for staff
Temperature control for guests
Temperature control for staff

Internet

Free Wi-Fi
Internet access

Kinder

Babysitting and childcare
Kids club
Playroom

Languages-spoken

Arabic
English
French
Multi-language staff
Russian
Turkish

Essen und Getränke

Bar
Bottled water
Breakfast
Breakfast in the room
Buffet breakfast
Cafe
Coffee/tea for guests
Diet menu (on request)
Kettle
Packed Lunches
Restaurant
Restaurant (buffet style)
Snack bar

Parkplatz

Garage
Offsite parking reservations required
Parking nearby

Haustiere

Pets allowed

Pool-and-beach

Indoor Pool
Spa tub
Swimming pool

Recreation

Barbecue grill(s)
Hiking
Library
Nightclub
Sun Deck

Rooms

Bathrobe
Bridal suite
Hairdryer
Locker
Non-smoking rooms
Room service
Safe (in room)
Shower
Shower/Bathtub
Slippers
Soundproof rooms
Toiletries
VIP room amenities

Services-and-amenities

Concierge services
Dry-cleaning (paid separately)
Ironing (paid separately)
Laundry (paid separately)
Luggage storage
Safe-deposit box
Shoe shine (paid separately)
Wake-up service

Sport

Fitness facilities
Golf course
Gym

Tourist-services

Tour assistance

Transfer

Airport transportation
Car rental (paid separately)
Shuttle (paid separately)
Transfer services

Wintersport

Ski passes available (paid separately)
Ski shuttle (paid separately)
Ski storage
Skiing
Skiing Off-site

Location on the map

The Ritz-Carlton, Almaty
Esentai Tower, 77/7 Al Farabi Avenue, Almaty

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Hotel policies

Check-in
from 15:00

Check-out
until 12:00

Property policies
Meals Information about the type of meals included in the price is indicated in the rate details. Meals may be limited during Ramadan. Children and information about extra beds Fee for an extra bed: 20,000.00 KZT per night. The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room. Special living conditions A deposit of 50,000.00 KZT per day will be required at check-in to cover any potential damages. You can request the documents necessary for a visa, the service is provided for an additional fee. Any additional fee will have to be paid even if the booking is subsequently cancelled, and all the agreements exist exclusively between you and the provider of the documents. Couples checking into the same room must present a valid marriage certificate upon check-in. Otherwise, the property may reject the booking or request that a second room be booked. Pets Pets are allowed for an additional fee. Price of accommodation: 60,000.00 KZT per stay. Extra info The room rates are based on single or double occupancy. Charges apply to additional guests. A deposit is required and must be provided either in the national currency or by supplying credit card details. Deposit is optional.